Privacy Policy
How we handle information on biglouscarwash.com. Effective July 11, 2026.
This Privacy Policy explains how Big Lou's Car Wash & Detail Center(“we,” “us,” or “our”) collects, uses, and protects information when you use our website, biglouscarwash.com (the “Site”). By using the Site, you agree to the practices described here.
Information we collect
We only collect information you choose to provide and basic analytics data:
- Contact form details. When you submit our contact form, we collect your name, email address, and any phone number, service selection, or message you provide, so we can respond to your inquiry.
- Usage data. Like most websites, we use Google Analytics to understand how visitors use the Site (for example, pages viewed and general location). This data is collected through cookies and similar technologies and is used in aggregate.
How we use your information
- To respond to your questions and requests.
- To provide quotes and information about our services.
- To improve our Site and understand what visitors find useful.
We do not sell your personal information, and we do not use your contact-form details for marketing unless you ask us to.
Third-party services
We use trusted third-party providers to operate the Site, including Google Analytics for usage measurement and Microsoft services to deliver contact-form messages to our inbox. These providers process data on our behalf and under their own privacy terms. We may also link to third-party platforms such as Google, Yelp, Facebook, and Instagram; their privacy practices are their own.
Cookies
Our Site uses cookies for analytics. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using the Site, though some features may behave differently.
Data retention and security
We keep contact-form messages only as long as needed to respond to you and maintain our records, and we take reasonable measures to protect the information we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
You may request that we access, correct, or delete the personal information you have provided by contacting us using the details below. You may also opt out of Google Analytics using Google’s browser opt-out tools.
Children’s privacy
Our Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page.
Contact us
If you have questions about this Privacy Policy or your information, contact us at:
Big Lou's Car Wash & Detail Center
7909 Belt Line Rd, Dallas, TX 75254
Phone: (972) 385-3210
Email: info@biglouscarwash.com